IT Technician (Tier 1) – San Diego Office

• Are you resourceful, quick-thinking, and customer-friendly?
• Are you looking for a company where you can grow?
• If so, this is the job for you!

For 25+ years, MME provides IT services to Dental Specialty Practices across the US and Canada.  Our team works together to provide computer support and installation, network design, cloud hosting, secure email, backup solutions, Internet security, and much more.

Only local candidates will be considered.

ABOUT THE JOB

You are not alone!  As part of our team, you will work with clients to solve IT problems, maintain networks and servers, and deploy hardware/software as needed.  This is often accomplished over the phone with the client, as well as onsite at our clients (our techs enjoy the mix of in-office and field work).

• Your technical knowledge and customer-facing skills will allow you to work independently.
• Your excellent soft skills will enable you to communicate with customers and build strong relationships.
• You will mostly be working in a Microsoft Windows operating systems including server environments, Microsoft 365 and office applications, Active Directory, DNS, Group Policy, DHCP, Hyper-V Virtualization, DFS, Database Servers, Firewall/Network troubleshooting and configuration with EPDR and Cybersecurity.
• This position requires working with a variety of hardware including PCs, servers, network equipment, printers, scanners, specialized dental equipment, and more.
• When we do onsite Installations, they can be physically demanding and include unpacking, lifting, and carrying equipment, installing hardware (sometimes in difficult to reach places), and using hand and power tools (we provide the tools).
• We provide a company van for driving to client sites.  If the van is unavailable, we pay mileage reimbursement.
• You must have a satisfactory motor vehicle record that will make our insurance carrier happy to have you onboard.
• You must be available and dependable during scheduled business hours.
• Some of our onsite installations will take you out-of-state, overnight for 3-5 days and expenses are covered.
• This is an in-person job.  For the most part, you will work Monday to Friday.  However, onsite installations and work may be scheduled outside normal business hours, including weekends. 
• Pay range, depending on experience and skills, is $21.00 to $27.00 per hour. This position is eligible for overtime pay.

• BONUS if you have experience working in a customer-facing role for an IT consulting firm like us.

Anyone who has experience in Information Technology as an IT Support Specialist, Help Desk Technician, Desktop Support Technician, IT Technician, Network Administrator, Systems Administrator, Network Operations may translate well to this position.

MME puts the pieces of the Technology Puzzle together so our clients can thrive!

HOW TO APPLY

For immediate consideration please respond to hr@mmeconsulting.com and attach your resume in PDF or Word format.  We look forward to hearing from you!

To demonstrate your attention to detail and show us that you read our entire ad, please tell us about an interesting or difficult technical problem you recently solved.  You can put this in the body of your email.

Equal Opportunity Employer / Drug Free Workplace