Categories
Advice Tips

Thinking About Cloud Computing? What questions should you be asking and why. – Part 4

Cloud Computing Chalkboard-One challengeOne Challenge – Multiple Right Answers

There is no one right way to provide a Practice Management Application (PM App) in the Cloud. It’s great to live in a world where smart people come up with multiple solutions to a challenge.

Categories
Advice Tips

Thinking About Cloud Computing? What questions should you be asking and why. – Part 3

Cloud Computing Chalkboard-What can the Cloud do for youWhat can the Cloud do for you?

The Short Answer is “Outsourcing”.   This means to take something you have been doing in-house yourself, and get it from someone else that can hopefully do it better and cheaper than you did on your own.   Another benefit might be that the time you no longer have to spend on this can now be better directed to patient care, improving your Practice further.

Categories
Advice Tips

Thinking About Cloud Computing? What questions should you be asking and why. – Part 2

Cloud Computing Chalkboard-What is the cloudWhat is the Cloud?  Simple question – not so simple answer.

To the purist nerd (like me) the Cloud is a huge computing resource that is geographically disperse and highly resilient.  Google’s Gmail is a good example.

Categories
Advice Tips

Thinking About Cloud Computing? What questions should you be asking and why. – Part 1

I have this conversation all the time lately.   Cloud computing in Dental Specialties is all the rage and many Practices are giving it a look to see if it’s appropriate for them.   It might be, but if you are like most people you don’t know what questions to be asking to make an informed decision.Cloud Computing Chalkboard-What Questions

Categories
Advice Tips

HDMI Cables – How to Save your Money

One of the things that makes many of us laugh around the office is when we see HDMI cables advertised with all sorts of embellishments for a ton of money.  There are Gold plated and even Diamond (no joke- actual Diamond) cables ranging from $50 to $1,000 (yes, that is one THOUSAND dollars) are out there.

Categories
Advice Tips

Clean that Gross Screen!

It’s a problem we all have in the digital age.  How do you properly clean the screen of your computer monitor, tablet or even flat panel TVs?  Dust, fingerprints and even spittle are typical on most.  How can we get rid of this crud easily without damaging them?

Categories
Advice

CryptoLocker Alert

There is a new Virus threat spreading quickly across the Internet currently that is particularly wicked. It’s called CryptoLocker. I am writing this because I think there is some chance you could be at risk, either with your home PC or work computers. We had five people call us infected on the first day the virus was out. Please take a minute and read through this to the end where I suggest what you can do to help prevent getting infected.

The virus’s design has made it so that even current Antivirus products running in your firewall and antivirus software on your PCs aren’t detecting it until it’s too late, if at all. The antivirus companies are trying to respond, but the virus ‘morphs’ each time it replicates, so its slippery for them to detect and block or quarantine.

What does it do?

In short, the virus is a form of Ransomware. Once it gets into your PC, it ‘encrypts’ all your personal files and data, and then holds your data hostage for ransom. In this case they want $300 to provide you with the unlock code to decrypt your files and remove their application.

Categories
Advice

XP is Dead!

Microsoft is discontinuing support for Windows XP and Office 2003 on April 8, 2014.

Why should you care?

If you don’t have a PC with either of these products in your office, then stop reading and go do something more fun.  If you DO have a PC with Windows XP in your office you may end up having new risks you didn’t plan on and you should read this article through.

Categories
Advice Tips

A Simple but Costly Mistake

Is Your UPS Connected Right?

If you have a ‘Server’ in your Practice (a computer that holds all your precious data), it’s probably protected by a device called an Uninterruptable Power Supply (UPS).  The UPS’s job is to keep the Server running for a short period of time in the event of a power failure.  They are essentially a small battery pack.  Servers shouldn’t just be switched off in a power failure else you run the risk of corrupting data that was in use at the time (like your Management software that runs your Practice).  You could even corrupt the entire Server operating system leaving it unusable.  A properly installed and configured UPS is your protection against this corruption.   I say “properly installed and configured” because in many offices this is not the case.  Here are the issues that you should check on for your Practice.

Categories
Advice

MME: Doing IT Right

Why would I use MME instead of a generic IT person?

I’ve heard this question often enough lately that I thought it would be worth a short article.  I know that I have a substantial bias towards the topic, but I will try and keep this at bay.

IT is a relationship business.  We don’t make widgets. As IT people we sell our skills to you with the goal of looking after your Practice’s needs. While there is no doubt that there are many talented IT people out there, finding the right one for your specific needs is the challenge.   There are also a number of less talented individuals that we’d all like to avoid.